Contact Us

Customer-Service Hours

Assistance is provided Monday to Friday from 9:00 AM–5:00 PM (America/Los_Angeles) through support@puracyriver.shop and 512-577-0770. puracy applies this rule to the relevant orders and requests. It is set out to give customers a concise and transparent view of the applicable process.

Help With an Order

puracy applies this customer standard: When contacting support about delivery, damage, a return, or an exchange, supply the order number and useful evidence. Unauthorized return parcels should not be mailed. It is included to give customers practical clarity about this part of the service.

Mailing Information

In administering this part of the store, puracy follows this rule: our physical and default return address is 1859 Carriage Ln, Appleton, Wisconsin, 54914, United States. Obtain authorization before mailing merchandise so that the correct destination and prepaid arrangement can be confirmed. It is provided as part of a transparent, customer-centered explanation of the applicable process.

Merchant Information

• Store: puracy
• Customer-service email: support@puracyriver.shop
• Customer-service phone: 512-577-0770
• Business and return address: 1859 Carriage Ln, Appleton, Wisconsin, 54914, United States